Policies
1. Terms & Conditions
Effective Date: 27 July 2026
Welcome
Welcome to Good Clean Fun Down Under.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use this website.
These Terms & Conditions are governed by the laws of Australia. Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or any other applicable legislation that cannot lawfully be excluded.
Eligibility
You must be at least 18 years of age to purchase products from this website. By placing an order, you confirm that you are 18 years of age or older.
Pricing and Payments
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All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
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Prices and product availability are subject to change without notice.
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While every effort is made to ensure pricing accuracy, we reserve the right to correct pricing or listing errors at any time.
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Payments are processed securely through trusted third-party payment providers.
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We do not store your full credit card details.
Orders
By placing an order, you are making an offer to purchase products subject to these Terms & Conditions.
We reserve the right to refuse, cancel or limit any order at our discretion, including where:
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Products are unavailable.
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A pricing or product listing error has occurred.
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Fraudulent or suspicious activity is suspected.
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We are unable to verify payment information.
If a product becomes unavailable after your order has been placed, we will contact you to arrange a full refund or another suitable resolution.
Shipping
Orders are shipped within Australia only using Australia Post.
Estimated delivery timeframes are provided as a guide only and may vary due to circumstances beyond our control, including Australia Post delays, weather events and public holidays.
Customers are responsible for ensuring that their delivery details are accurate when placing an order.
Returns and Refunds
Our Returns & Refund Policy forms part of these Terms & Conditions.
Nothing in this policy affects your rights under the Australian Consumer Law.
Intellectual Property
All content on this website, including text, graphics, logos, branding, product descriptions, images and other materials, is the property of Good Clean Fun Down Under and is owned by Pure Extracts Company Pty Ltd, unless otherwise stated.
No content may be copied, reproduced, distributed, modified or used for commercial purposes without our prior written permission.
Website Content
We aim to ensure the information on this website is accurate and up to date. However, we do not warrant that all information is complete, accurate or free from errors.
We reserve the right to update, modify or remove website content, products or services at any time without notice.
Limitation of Liability
To the fullest extent permitted by law, Good Clean Fun Down Under is not liable for any indirect, incidental or consequential loss or damage arising from the use of this website or the purchase or use of our products.
Nothing in these Terms & Conditions limits or excludes liability where doing so would be unlawful under the Australian Consumer Law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
Marketing Communications
If you subscribe to our mailing list, we may send you information about new products, promotions and special offers.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page together with the updated effective date.
Your continued use of this website after any changes have been published constitutes acceptance of the updated Terms & Conditions.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Good Clean Fun Down Under
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia
2. Privacy Policy
Effective Date: 27 July 2026
Good Clean Fun Down Under, operated by Pure Extracts Company Pty Ltd, is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website or purchase our products.
Information We Collect
We collect personal information that you voluntarily provide when you:
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Place an order
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Contact us
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Subscribe to our mailing list
This may include:
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Full name
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Email address
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Telephone number
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Billing address
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Delivery address
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Payment information (processed securely by our payment providers)
We may also automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of your visit
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Website usage and browsing behaviour
This information helps us improve our website, products and customer experience.
How We Use Your Information
We use your personal information to:
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Process and fulfil your orders.
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Communicate with you regarding orders, enquiries and customer support.
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Send order confirmations, invoices, dispatch notifications and tracking information.
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Improve our website, products and services.
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Detect and prevent fraud or unauthorised transactions.
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Comply with legal and regulatory obligations.
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Send promotional emails and special offers where you have chosen to receive marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Payment Security
Payments made through our website are processed securely by trusted third-party payment providers.
We do not store or have access to your full credit card details.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and enhance website functionality.
You may disable cookies through your web browser; however, some features of the website may not function correctly if cookies are disabled.
Disclosure of Personal Information
We do not sell, rent or trade your personal information.
We may disclose your information to trusted service providers where necessary to operate our business, including:
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Payment processing providers
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Australia Post and other delivery providers
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Website hosting providers
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Information technology service providers
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Email marketing platforms
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Website analytics providers
These providers are only given the information reasonably necessary to perform their services.
We may also disclose personal information where required by law or where necessary to protect our legal rights.
Storage and Security
We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
While we take reasonable precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as reasonably necessary to:
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Provide our products and services.
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Comply with legal and taxation obligations.
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Resolve disputes.
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Enforce our legal agreements.
Access and Correction
You may request access to the personal information we hold about you or request that inaccurate or incomplete information be corrected.
Requests may be made by contacting us using the details below.
Children's Privacy
Our products are intended for adults aged 18 years and over.
We do not knowingly collect personal information from individuals under the age of 18.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us at:
Good Clean Fun Down Under
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia
3. Disclaimer
Effective Date: 27 July 2026
General Information
The information provided on the Good Clean Fun Down Under website is for general information purposes only. While we make every effort to ensure the information on this website is accurate, complete and up to date, we make no guarantees or warranties, express or implied, regarding its accuracy, reliability or completeness.
Product Information
Our products are intended for personal use only and should always be used in accordance with the instructions provided.
Customers are responsible for ensuring that products are suitable for their intended use and compatible with the materials and manufacturer recommendations relating to their personal items.
Individual sensitivities and material compatibility may vary between users. If irritation or discomfort occurs, discontinue use immediately.
Health Information
Our products are not intended to diagnose, treat, cure or prevent any medical condition and should not be used as a substitute for professional medical advice, diagnosis or treatment.
If you have concerns about allergies, sensitivities or any medical condition, you should seek advice from an appropriately qualified healthcare professional before using our products.
Adult Toy Care
Our cleaning products are designed to clean personal items but are not intended to disinfect or sterilise adult toys or other personal products.
Customers should always follow the manufacturer's cleaning and care recommendations for their products.
Product Availability
Product descriptions, ingredients, specifications, packaging, images and pricing are provided in good faith but may be updated or changed without notice.
Colours and packaging may vary slightly from those displayed on your screen.
Product availability is subject to stock on hand.
Limitation of Liability
To the fullest extent permitted by law, Good Clean Fun Down Under and Pure Extracts Company Pty Ltd shall not be liable for any indirect, incidental, special or consequential loss or damage arising from the use of this website or the purchase or use of our products.
Nothing in this Disclaimer excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other legislation that cannot lawfully be excluded.
Website Availability
While we endeavour to keep this website available and operating correctly, we do not guarantee uninterrupted access to the website.
We reserve the right to suspend, modify or discontinue any part of the website, products or services at any time without notice.
External Links
This website may contain links to third-party websites for your convenience.
We do not endorse or accept responsibility for the content, products, services or privacy practices of any external websites.
Acceptance
By using this website and purchasing our products, you acknowledge that you have read, understood and accepted this Disclaimer.
4. Payment Security
Effective Date: 27 July 2026
Secure Payment Processing
At Good Clean Fun Down Under, we are committed to protecting your payment information and providing a secure online shopping experience.
All payments made through our website are processed securely using trusted third-party payment providers, including Stripe.
Payment information is encrypted during transmission using industry-standard security technology and is handled directly by the payment provider in accordance with its own privacy and security policies.
Credit Card Information
Good Clean Fun Down Under and Pure Extracts Company Pty Ltd do not collect, access or store your full credit card or debit card details.
Sensitive payment information is processed securely by our payment provider and is not retained on our website or servers.
Fraud Prevention
To help protect our customers and our business, orders may be subject to security screening or verification before being approved and dispatched.
We reserve the right to refuse, delay or cancel any order where fraudulent, suspicious or unauthorised activity is suspected.
Customer Responsibility
Customers are responsible for ensuring that the payment details provided at checkout are accurate and that they are authorised to use the selected payment method.
If you believe an unauthorised transaction has occurred, you should immediately contact your financial institution or card issuer and notify us as soon as possible.
Contact Us
Good Clean Fun Down Under
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia
5. Copyright & Intellectual Property
Effective Date: 27 July 2026
Ownership
All content published on the Good Clean Fun Down Under website, including but not limited to text, product descriptions, graphics, logos, branding, photographs, images, videos, website design, layout, icons and other materials, is protected by Australian copyright and intellectual property laws.
Unless otherwise stated, all copyright and intellectual property rights in the website and its content are owned by Pure Extracts Company Pty Ltd.
Permitted Use
You may access and use this website for your personal, non-commercial use or for legitimate business purposes relating to the purchase of our products.
No ownership rights are transferred by accessing or using this website.
Restricted Use
Without our prior written consent, you must not:
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Copy, reproduce or republish any website content.
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Modify, adapt or create derivative works from our content.
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Distribute, sell, licence or commercially exploit any material from this website.
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Use our trademarks, branding, logos or product images for commercial purposes.
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Remove or alter any copyright or proprietary notices.
Trade Marks
All trade marks, business names, logos and branding displayed on this website are the property of Pure Extracts Company Pty Ltd or are used with permission.
Nothing on this website grants any licence or right to use any trade mark without our prior written permission.
User Content
If you submit reviews, comments, photographs or other content to us through our website or social media channels, you grant Good Clean Fun Down Under a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display that content for marketing, promotional and business purposes.
You confirm that you own or have permission to share any content you submit and that its use by us will not infringe the rights of any third party.
Contact
If you believe that any material on this website infringes your intellectual property rights, or if you wish to request permission to use our content, please contact us at Good Clean Fun Down Under.
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia
6. Shipping Policy
Effective Date: 27 July 2026
Shipping Within Australia
Good Clean Fun Down Under currently ships within Australia only using Australia Post.
Delivery Timeframes
Estimated delivery timeframes are provided as a guide only and may vary due to circumstances beyond our control, including:
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Australia Post delays
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Weather events
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Public holidays
While we endeavour to dispatch orders promptly, we cannot guarantee delivery dates once your order has been lodged with Australia Post.
Delivery Details
Customers are responsible for ensuring that the delivery address and contact details provided at the time of ordering are accurate.
We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.
If you have any questions regarding our Shipping Policy , please contact us at:
Good Clean Fun Down Under
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia
7. Returns & Refund Policy
Effective Date: 27 July 2026
Australian Consumer Law
Nothing in this Returns & Refund Policy affects your rights under the Australian Consumer Law.
Hygiene & Safety
For hygiene and safety reasons, we are unable to accept returns or exchanges on products that have been opened or used.
Change of Mind
We do not offer refunds or exchanges for:
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Change-of-mind purchases.
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Incorrect ordering by the customer.
Please choose carefully before completing your purchase.
Faulty or Incorrect Products
We will provide a replacement or refund where:
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The product is faulty upon arrival.
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You have received an incorrect item.
Items Damaged During Shipping
If your order arrives damaged due to shipping or handling, please contact us as soon as possible and include photographs of:
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The damaged product.
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The external packaging.
We will assist wherever possible; however, responsibility for damage incurred during transit rests with the shipping carrier.
Requesting a Return or Replacement
To request a return, replacement or refund, please contact us within 7 days of delivery.
Please include:
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Your order number.
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A description of the issue.
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Photographs where applicable.
If you have any questions regarding our Returns & Refund Policy , please contact us at:
Good Clean Fun Down Under
Email: info@goodcleanfundownunder.com.au
Pure Extracts Company Pty Ltd
1 Runge Place
Norwood SA 5067
Australia